IndiaMART is leveraging artificial intelligence to address the persistent issue of fake listings and to improve interactions between buyers and sellers on its platform. The company is implementing advanced AI algorithms to identify and remove fraudulent entries more efficiently, ensuring a safer and more trustworthy environment for its users. This move is part of IndiaMART's broader strategy to enhance the overall customer experience by providing more accurate and reliable information. Additionally, AI-driven chatbots are being introduced to facilitate smoother and more personalized communication with buyers, helping them find the products they need with greater ease. As e-commerce continues to grow, IndiaMART's investment in AI underscores its commitment to innovation and customer satisfaction, setting a new standard for online marketplaces in tackling challenges with cutting-edge technology.
IndiaMART doubles down on AI to curb fake listings, improve buyer interaction https://t.co/YLKHaHOZwv https://t.co/YLKHaHOZwv
By: ReutersTech
Published: 2026-06-25T16:01:55.938798Z
Last Updated: 2026-08-08T15:26:46.406646Z
Category: Science & Technology